This Privacy Policy explains how RollXO Casino, accessible at https://www.rollxo.com, collects, uses, maintains, and discloses information from users ("Users" or "you") of our website. This document complies with privacy laws and regulations relevant to residents of Australia. Please review this policy to understand our practices regarding your personal information.
1. Collection of Personal Information
RollXO Casino collects personal information from Users through various means, including when you visit the website, register an account, place bets, make deposits or withdrawals, and interact with our support services. The types of personal information collected may include:
- Full name
- Date of birth
- Residential address
- Email address
- Telephone number
- Payment information (such as credit card details or e-wallet information)
- Identification documents (for verification purposes)
- IP address and device information
- Gaming activity records
We may also collect non-personal identification information, such as browser name, type of device, and technical information about how you connect to our website.
2. Use of Collected Information
RollXO Casino may use your personal information for the following purposes:
- To verify your identity and comply with legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements
- To process transactions, manage accounts, and provide gaming services
- To communicate with you regarding your account, transactions, promotions, or changes to our services and policies
- To detect and prevent fraudulent activities, unauthorized access, and other illegal activities
- To analyze and improve the performance and functionality of the website and services
- To comply with applicable laws, regulatory requirements, and law enforcement requests
Your data may also be used for internal record keeping and to maintain the security and integrity of our systems.
3. Legal Basis for Processing
For Users residing in Australia, the legal basis for processing your personal information includes your consent, the necessity for the performance of a contract, compliance with legal obligations, and our legitimate interests in operating, improving, and securing our services.
4. Disclosure of Personal Information
RollXO Casino may disclose your personal information to third parties in the following situations:
- To service providers and partners who assist in operating our business and providing services, such as payment processors and customer support platforms, under contractual obligations of confidentiality
- To regulatory and government authorities, in compliance with legal requirements or as required by law enforcement agencies
- To third parties in the event of a merger, acquisition, or sale of assets, in which case you will be notified accordingly
We do not sell, trade, or rent your personal identification information to others for marketing purposes.
5. Data Storage and Security
RollXO Casino implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data transmitted between you and the website is encrypted using industry-standard security protocols. Access to personal information is restricted to authorized personnel only. While we use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.